Helpdesk
If you cannot find the answer to your question on this page or elsewhere on our advice pages, feel free to call or email us at the nursery:
Tel: 01905 841587
Email: enquiries@walcotnursery.co.uk
You can also use the quick contact form on the Contact Us page.
What Times of Year We Take Orders and Supply Trees
You can place orders from late July through to early March. We keep our availability up to date during this time. We will then contact you to arrange delivery or collection when the plants have become dormant, between late November and March. If you place and order from November onwards, it may take us a few weeks to contact you to arrange, depending on how busy we are. We can generally arrange collections faster than deliveries as there are less logistics involved.
Ordering Through This Website
Making a purchase could not be easier. Just browse our catalogue and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on ‘Checkout’ and you will be asked for a few details that we need to be able to complete the order.
We accept preferably debit cards.
When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an order confirmation. We have included this term to protect us in the case we are no longer able to supply a particular product for some reason. In this case we will contact you to inform you of this and to discuss alternatives if they are available.
Other Ways To Order
If you prefer there are other ways to order:
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By Phone
Phone us on 01905 841587 with your order. We accept debit and credit cards preferably. Keep pen & paper handy as we may ask to give you a reference number.
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Using a Paper Catalogue and Order Form
You can download the catalogue here, and a printable order form here. If you would prefer us to post you a printed catalogue and order form, phone us on 01905 841587 or email us. When you’ve decided what to order, send the order form to us together with your card details or a cheque payable to ‘Walcot Organic Nursery Ltd.’ We will
acknowledge your order.
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Visit Us
We are very happy for you to come and place your order in person, but we are not in the office all year. For location details and when to come, see the Contact Us page.
Pricing
Bare-rooted
Apple trees – £21.75 each
Pears & Perry Pear trees – £22.75 each
Quince & Medlar trees – £24.50 each
Plum, Gage & Damson trees – £24.50 each
Raspberry canes – £13.00 for a bundle of 5 canes
Fruit bushes – £9.00 each
All bare-rooted trees and bushes are supplied bare root from late November onwards when dormant. We will acknowledge and contact you near the time to arrange delivery or collection.
Discount Information
Discounts will be automatically calculated when ordering through the website. These only apply to bare-rooted trees or bushes. Containerised trees, like the pre-trained espaliers we offer, are excluded.
Any mixture of bare-rooted grafted trees and/or bushes will apply.
On orders of 5+ trees and/or bushes, 5% discount will be applied to fruit trees and bushes.
On orders of 10+ trees and/or bushes, 10% discount will be applied to fruit trees and bushes instead.
Delivery Information
To ensure you receive your trees in the best condition for a successful start we:
- Aim to minimise the time between lifting and you receiving the plants.
- Pack your trees thoroughly with protective packaging with the roots kept moist.
- Include with your delivery a leaflet providing planting and cultural advice.
- Collection is welcome by arrangement (this avoids paying delivery costs).
Once arranged all deliveries are made by a nationwide carrier. Usually the delivery will arrive the day after we send it from our end. We always try to contact you in advance to arrange a convenient date. You do not have to be in if you have a safe place to leave the carton.
Delivery Costs
Fruit trees are lengthy items so more expensive to deliver than smaller items. They are packed and delivered in 1.8m or 1.4m long cartons.
1.8m Regular Cartons:
Carriage – £22.50
5+ trees – £25.00
10+ trees – £30.00
Carriage costs apply to England & Wales.
There is a supplement of £2.50 for deliveries to the London postal district – postcodes E, EC, N, NW, SE, SW, W and WC.
There is a supplement of £4.00 for deliveries to certain areas of Wales – Powys & Dyfed – postcodes HR3&5, LD, SY10, SY15-25 and SA14-73.
There is a supplement of £6.00 for deliveries to Scotland south of a line from Glasgow across to Perth & Dundee
There is a £30.00 supplement for deliveries to mainland North Scotland & Highlands – postcodes AB, IV1-39, KW1-14, PA21-40, PH19-41 & 49 and the Isle of Wight. Deliveries destined for the Isles of Scilly will be delivered to Penzance harbourside.
For deliveries to Scottish islands and the Isle of Man, please contact us directly. We use a next day carrier service (north Scotland 2/3 days). The carrier service is excellent but we are not responsible for any delays caused by them.
We do not make money on deliveries. They are sent at cost. The bulk of the price is the carrier cost, the remainder on packaging which is recyclable as much as possible. The further they have to take the delivery the more they charge hence unfortunately having to apply supplements.
1.4m Smaller Cartons
If your order is just for fruit bushes, raspberry canes, rootstocks and smaller trees, your order may be able to fit into a smaller 1.4m carton. The carriage cost will be reduced in the checkout process to £15. This can send anywhere in Great Britain (no supplements).
Limits on deliveries
We will not deliver to Northern Ireland currently due to plant passport issues.
We do not deliver to the Channel Isles or the EU because of all the layers of bureaucracy and expense involved.
Packaging materials
The packaging we use to send the trees & bushes in is recyclable or reusable.
- the carton & corrugated paper can go in your recycling bin including the paper parcel tape. Just cut into some smaller pieces.
- the cane & polythene bag around the roots can be reused. Remove the bag around the roots carefully to avoid holing it.
- the straw can be composted.
Order Cancellation
An order having been placed can only be cancelled at the nursery’s discretion.
Privacy
We are committed to ensuring that your privacy is protected. Your data – name, address, telephone number, email address is inputted onto secure web software. Customers will not be e-mailed for purposes other than processing their order without their consent. We send occasional newsletters to those who subscribe to our mailing list. We do not pass your details on to any third parties.
If you do not wish to have your data retained by us or want to unsubscribe from our newsletters, please let us know by phone or email.
